What My Customer Says - Will

Customer

Will Chan
Business Owner



What My Customer Says...

(English translation)

TheTeam: Hello Will, thank you for agreeing to be interviewed.  You commissioned Fanny to look for a home for you.  We would like to know how Fanny helped you through the process.

Will: Fanny is really helpful.  At that time, during my transition from being a single to become a married man, I needed to find a home for my family.  Fanny worked very thoroughly.  I had told her about our requirements, she came back with many homes that met our needs - we had plenty of choices.  She is a very responsible agent.  She returns my calls or emails promptly.  The entire process went very smoothly.  I rate her service "very good".

TheTeam: If you need to upscale or invest, will you use Fanny again?

Will: She will be the first one I call because I have confidence in her.  If we have any real estate need, she will be our first choice.

TheTeam: Thanks, Will.

Will: My pleasure.

(Chinese transcript)
TheTeam: Hello Will, 多謝你接受訪問。你曾經委託Fanny替你找房子，我們想了解在什麼地方Fanny可以幫你忙。

Will: Fanny 非常 helpful。當時，我需要找一個地方給我和family -- 是我一個transition from being a single to a married man。她辨事非常負責 -- 我把房屋的要求告訴她，她就為我們找出許多符合的樓盤，讓我們有很多的選擇。各方面都弄得好好。 她是一位很有責任感的 agent, 每一次我電聯或 email 她，她亦很快給我回覆。在整個過程裏，一切都很 smooth, 我對她服務之評價是 ＂非常好＂。

TheTeam: 如果你需要換屋或投資，你會否再託 Fanny?
Will: 她一定是我第一個會找的人，因為我對她已經有信心。所以若我在地產方面有需求的話，她必是我的首選。
TheTeam: 謝謝，Will。
Will: 不用客氣。

What's More

Will has found and owned the place where he has rooted his family.  Since settling in their cozy home, Maggie and Will had have their adorable son.


Will, thank you for your trust and support.  It has been our privilege to know you and your lovely family. 

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What My Customer Says - Perry

Customer

Perry Chen
Businessman, Investor

What My Customer Says... 

(English translation)

TheTeam: Thank you for doing this interview with us.  We understand that you run your own business. Do you also invest?

Perry: Yes, I invest in mutual funds, stocks and recently 2 to 3 preconstruction homes with Fanny.

TheTeam: Throughout these home investments, how do you find Fanny's service?

Perry: First of all, I have known Fanny for 2 to 3 years.  From numerous contacts with Fanny, I find her keen and passionate in what she is doing.  From my perspective, she is a consultant to me.  In other words, for all aspects of a home investment, she provides me with all the details.  For example. she would go: "this is how the neighbourhood is like right now and potentially could develop to become like this.   You ought to think it through ..."  

Perry: Even though she is busy, she still spends a lot of time and effort in my project - not many realtors could manage it.  I don't blame them because it is not easy.

Perry: I enjoy working with her.  I recalled the first time she listed my home.  I was in China at the time.  She called me in her early morning to tell me that the home had been sold.  I asked; "that quick? only 1 day?"  She simply answered: "yes."  This has made a deep impression.  From then on, for all my real estate transactions, be it a preconstruction or an existing home, I go with Fanny.  I am confident in her and I need not to worry.  All I have to do is to leave her with the key and she takes care of the rest.

TheTeam: Thank you, Perry.

Perry: Thank you.

(Chinese transcript)

TheTeam: 多謝你同意做這訪問。你本身是做生意的，有否作一些投資？

Perry: 有，在 Mutual Funds, Stocks 和近來做一些樓宇投資，像我跟Fanny買了兩、三個樓花。

TheTeam: 在這些投資過程中，你對Fanny的服務有何看法？

Perry: 首先，我認識Fanny兩三年，經過很多的接觸，我覺Fanny是非常熱心和熱情。在我的角度來看，她是一個顧問。換句話說，在許多事項上，她會給予我很多details­。比如，在一些你沒有細想過的環節裏，她會替你孝慮清楚。＂這一區現在是怎樣，將來可能會發展至怎樣，你自己去細心考慮清楚•••＂我覺得在這一點，很多經紀都做不到，但­她可以，她花很多時間在我的項目。雖然她本身都很繁忙，但仍可以花這麼多的心機時間在我身上，我認為這很不容易。我很喜歡跟她合作，因為我記得我第一次讓她賣我的房子，當­時我在中國，她給我打電話（她的凌晨）問我知否我的房子已賣掉，我驚喜的說：＂那麼快？只一天！＂她簡單地答：＂是。＂我對這交易的印象很深刻，之後，我所有的樓房買賣，­包括樓宇和樓花，我只選Fanny。因為她令我很放心，我無需要擔心，只要給她一條門匙，她就會把所有的事情辦妥。

TheTeam: 多謝你！

Perry: Thank you.

What's More

For Perry, investing (in a business or an asset) is a game that he enjoys playing.  He has fun developing, testing and applying strategies with tactics to do better than or beat the opponent (the market).  He loves what he does.

On the top of shopping for business and homes, he also has a good time shopping for furniture, wines and shoes.

Perry, thank you for everything.

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